Privacy Policy

This Privacy Policy describes how The Suchef ("we", "our", "us") collects, uses, and protects your personal information when you use our website or contact us to place an order. By using our services, you agree to the practices described here.

Information We Collect

When you place an order or reach out to us, we may collect:

• Name, delivery address, and contact number
• Email address
• Order details and transaction history
• Messages shared via WhatsApp or email
• Any feedback, preferences, or requests you choose to share

How We Use Your Information

We use your information to:

• Process and deliver your orders accurately and on time
• Send order confirmations and delivery updates via WhatsApp, SMS, or email
• Respond to your support queries, complaints, or special requests
• Improve our menu and the overall experience based on feedback
• Inform you about new items, offers, and meal plan updates (you may opt out at any time)

Sharing Your Information

We do not sell your personal information to third parties. Your data may be shared with our delivery partners solely to fulfil your order. We may disclose information if required by law, to comply with legal proceedings, or to prevent fraud.

Data Security

We take reasonable steps to protect your personal data from unauthorised access, disclosure, or misuse. No method of data transmission over the internet is 100% secure. If you suspect any misuse of your information, please contact us immediately at admin@thesuchef.in.

Cookies

Our website uses cookies to improve your browsing experience, remember cart contents between visits, and understand how visitors use our site. You can disable cookies through your browser settings, though some features — such as the shopping cart — may not function correctly.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within 7 days.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting. We recommend reviewing this page periodically.

Contact Us

Phone / WhatsApp: +91-8983924940
Email: admin@thesuchef.in
Location: Pune, Maharashtra, India